Welcome to [App Name], a platform connecting users with maintenance service providers, such as air conditioning repair, phone repair, and more. By using this app, you agree to comply with the following Terms of Service. Please read them carefully.
1. Definitions
App: Refers to [App Name], available on [platforms, e.g., iOS, Android, or website].
User: Any individual using the app, whether a customer requesting services or a service provider.
Service Provider: Individuals or companies registered on the app to offer maintenance services.
Services: Includes maintenance services such as AC repair, phone repair, electrical appliances, etc.
2. Acceptance of Terms
By using the app, you agree to these Terms of Service and our Privacy Policy.
If you do not agree with these terms, please do not use the app.
3. Nature of Services
The app acts as an intermediary connecting users with service providers.
We are not direct service providers but provide a platform to facilitate service requests.
The quality, timing, and execution of services are the responsibility of the service provider.
4. User Obligations
Account Registration: You must provide accurate and up-to-date information when creating an account.
App Usage: Using the app for illegal or unauthorized purposes is prohibited.
Payment: Service fees are paid as listed in the app, with payments transferred to service providers after deducting any app fees (if applicable).
Conduct: You must interact respectfully with service providers and refrain from misusing the app.
5. Service Provider Obligations
Deliver services with high quality and as described in the app.
Adhere to agreed-upon schedules with customers.
Provide accurate information about services, pricing, and completion time.
Comply with local laws related to maintenance services.
6. Payment and Fees
Service prices are displayed in the app and may vary based on the service type and provider.
Payments are processed through the app’s available payment methods (e.g., credit cards, digital wallets).
Administrative fees, if any, will be clearly disclosed before payment completion.
7. Cancellation and Refund Policy
Users may cancel services as per the app’s cancellation policy.
Refunds, if applicable, are subject to the service provider’s terms or the app’s policy.
The app is not responsible for financial disputes between users and service providers.
8. Liability
App: The app is not liable for damages resulting from misuse of services or service provider negligence.
User: You are responsible for damages caused by providing inaccurate information or illegal use of the app.
Service Provider: Service providers are fully responsible for the quality and safety of their services.
9. Intellectual Property
All content on the app (e.g., logos, text, designs) is the intellectual property of [App Name] or its licensors.
Unauthorized use of app content is prohibited without written permission.
10. Termination of Service
We reserve the right to suspend or terminate your account if you violate these Terms of Service or use the app unlawfully.
You may terminate your account at any time through the app’s settings.
11. Modifications to Terms
We may update these Terms of Service at any time, and users will be notified of changes via the app or email.
Continued use of the app after modifications constitutes acceptance of the updated terms.
12. Governing Law
These terms are governed by the laws of [Country, e.g., Saudi Arabia]. Any legal disputes will be resolved in the competent courts of [City/Country].
13. Contact Us
For questions or complaints, please contact us at:
Email: [Insert your email]
Phone: [Insert your phone number]
Or through the support section in the app.
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